58:I[99006,["$4","$5","$6","$7","$4b","$4c","$4d"],"ProductDetail"] 59:T6e0,Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.

You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.

Foundational Services

At the foundation of Cisco Partner Support Service is Cisco’s award-winning technical support service, which offers you anytime access to Cisco engineers and an extensive range of technical resources, which provides the following:

- Cisco Technical Assistance Center (TAC)
- Software downloads and updates
- Advance hardware replacement
- Online technical resources (Cisco.com)
- Optional onsite support

Smart Capabilities

PSS’s differentiation is in the form of software-enabled smart capabilities that can be deployed when your business operations and IT infrastructure are ready. These smart capabilities are available to you at no additional charge and provide:

- Installed Base and Contract Management and Alert Reporting
- Proactive Device Diagnostics , powered by Cisco Smart Call Home® technology
- Smart Application Programming Interfaces (“Smart APIs”).5a:Td29,Premier Support Plus
Add a little Plus to your IT support service.
How can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet?

You’re probably asking many similar questions. Here’s one single solution.
Let Premier Support Plus take the strain
We’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden.

Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.

Premier Support Plus at a glance
Premier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity.

Premier Support Plus in detail
Predict and prevent features combine with additional protection services to provide the ultimate support experience.
Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers.

Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.^[2]

Services Engagement Manager (SEM)^[4]: Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.

Proactive and Predictive support^[3]: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.

Accidental Damage Protection (ADP)^[2]: From coffee spills to power surges, ADP typically saves 28-75%* compared with the cost of repair or system replacement.

International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.

Keep your Drive (KYD)^[2]: Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.

Sealed Battery (SBTY) coverage for up to 4 years2: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.

Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience.

Unlock innovation, and boost user efficiency with the right support: Premier Support Plus5b:T6e0,Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.

You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.

Foundational Services

At the foundation of Cisco Partner Support Service is Cisco’s award-winning technical support service, which offers you anytime access to Cisco engineers and an extensive range of technical resources, which provides the following:

- Cisco Technical Assistance Center (TAC)
- Software downloads and updates
- Advance hardware replacement
- Online technical resources (Cisco.com)
- Optional onsite support

Smart Capabilities

PSS’s differentiation is in the form of software-enabled smart capabilities that can be deployed when your business operations and IT infrastructure are ready. These smart capabilities are available to you at no additional charge and provide:

- Installed Base and Contract Management and Alert Reporting
- Proactive Device Diagnostics , powered by Cisco Smart Call Home® technology
- Smart Application Programming Interfaces (“Smart APIs”).5c:T6e0,Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.

You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.

Foundational Services

At the foundation of Cisco Partner Support Service is Cisco’s award-winning technical support service, which offers you anytime access to Cisco engineers and an extensive range of technical resources, which provides the following:

- Cisco Technical Assistance Center (TAC)
- Software downloads and updates
- Advance hardware replacement
- Online technical resources (Cisco.com)
- Optional onsite support

Smart Capabilities

PSS’s differentiation is in the form of software-enabled smart capabilities that can be deployed when your business operations and IT infrastructure are ready. These smart capabilities are available to you at no additional charge and provide:

- Installed Base and Contract Management and Alert Reporting
- Proactive Device Diagnostics , powered by Cisco Smart Call Home® technology
- Smart Application Programming Interfaces (“Smart APIs”).5d:T602,Partner Support Service

Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.

Differentiate and Grow Your Services Business

Integrate Cisco Partner Support Service (PSS) into your offers to create a personalized customer experience while expanding your practice.

Advantages for Partners

The advanced software automation in Partner Support Service gives you visibility into what your customers have in inventory as well as their contract status. With this knowledge, you can:

- Boost your incremental revenue by providing support for your customers' critical devices
- Improve margins by simplifying contract management and automating your workflows
- Increase customer loyalty by delivering planning, advisory, and other advanced services5e:T792,Premier Support Plus
Smarter knows a productive workforce is an unstoppable force.

Lenovo Premier Support Plus provides faster issue resolution, protects your investment, and prevents IT issues before they become problems.

IT support has never been so easy

Premier Support Plus provides faster, better resolution — whatever issue you have. Get direct access to advanced technicians who are ready to provide unscripted solutions to problems related to hardware, software, or peripherals. And if your concern can't be solved remotely, our team will provide on-site support on the next business day.

We provide peace of mind

- Always-on support for hardware & software - 24x7x365
- Protection against spills and other accidents
- Data protection and increased privacy
- Unscripted solutions through phone, chat, or email
- Next business day onsite and parts prioritization
- Extended battery warranty

Suite of smart services included

Premier Support Plus offers services that help your business in the journey toward maximum productivity.

Accidental Damage Protection

Reduce device repair costs by up to 80% and protect your investment in technology.

Keep Your Drive

Enhance your data protection by keeping ownership of your hard-drive in case of replacement.

Sealed Battery (SBTY) coverage for up to 4 years2: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.

Add a little Plus to your IT support

Whether you’re buying a new device, or refreshing your warranty, Premier Support Plus provides value to your business. You can easily add to your purchase when buying a new device or upgrade existing service via the Warranty Lookup function. 5f:T6e0,Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.

You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.

Foundational Services

At the foundation of Cisco Partner Support Service is Cisco’s award-winning technical support service, which offers you anytime access to Cisco engineers and an extensive range of technical resources, which provides the following:

- Cisco Technical Assistance Center (TAC)
- Software downloads and updates
- Advance hardware replacement
- Online technical resources (Cisco.com)
- Optional onsite support

Smart Capabilities

PSS’s differentiation is in the form of software-enabled smart capabilities that can be deployed when your business operations and IT infrastructure are ready. These smart capabilities are available to you at no additional charge and provide:

- Installed Base and Contract Management and Alert Reporting
- Proactive Device Diagnostics , powered by Cisco Smart Call Home® technology
- Smart Application Programming Interfaces (“Smart APIs”).60:T922,Portable receipt printer with autocutter
Ideal for demanding on-the-go environments, such as hospitality and in-vehicle applications, the all-new TM-P80IIAC is compact, stylish and even lighter than its predecessor. With outstanding connectivity and an auto-charging facility, it also includes an auto-cutter and de-curler module.

Perfect for a wide range of applications
Whatever your application, from retail to hospitality, the TM-P80IIAC is designed to make life easy. Measuring only 154 x 105 x 78 mm, its ultra-light and ergonomic form factor makes it the ideal solution for any on-the-go environment.

Ideal for in-vehicle use
Fully approved for in-vehicle use, this highly versatile receipt printer is also ideal for transportation applications, such as a taxis or on-board ticketing, and logistics applications such as payment on-delivery or invoicing.

Excellent connectivity plus wireless charging
With USB-C connectivity, plus support for Bluetooth 5.0 “classic” and low-energy modes, the TM-P80II provides excellent range, seamless pairing and reliable all-day battery life, while its Wi-Fi 5 capability means that it offers excellent wireless performance, including a Wi-Fi “Direct” mode enabling direct connection of up to 8 devices without the need to connect to a network or hotspot. Plus, as the TM-P80II AC is Qi-enabled, charging is effortless, quick and reliable.

Handles barcodes and symbols
Providing a high-quality output of 203dpi, the TM-P80IIAC can easily handle barcodes and 2D symbols.

Increases efficiency, reduces paper jams
Featuring an auto-cutter and de-curler module to ensure you get flat, cleanly-separated receipts at all times, even in the busiest of environments.

Fast, easy set-up
Because the TM-P80IIAC comes with a comprehensive “quick start” sheet, which includes QR-codes that link to video guides, set-up and configuration is simple and hassle-free - so you can be up and running almost instantly.

Major benefits for developers
Full support is provided for both ESC/POS and standard Epson Drivers, while Epson’s proven software solutions ensure that the migration of existing POS systems is near-seamless, and new development is fast and problem-free.61:T922,Portable receipt printer with autocutter
Ideal for demanding on-the-go environments, such as hospitality and in-vehicle applications, the all-new TM-P80IIAC is compact, stylish and even lighter than its predecessor. With outstanding connectivity and an auto-charging facility, it also includes an auto-cutter and de-curler module.

Perfect for a wide range of applications
Whatever your application, from retail to hospitality, the TM-P80IIAC is designed to make life easy. Measuring only 154 x 105 x 78 mm, its ultra-light and ergonomic form factor makes it the ideal solution for any on-the-go environment.

Ideal for in-vehicle use
Fully approved for in-vehicle use, this highly versatile receipt printer is also ideal for transportation applications, such as a taxis or on-board ticketing, and logistics applications such as payment on-delivery or invoicing.

Excellent connectivity plus wireless charging
With USB-C connectivity, plus support for Bluetooth 5.0 “classic” and low-energy modes, the TM-P80II provides excellent range, seamless pairing and reliable all-day battery life, while its Wi-Fi 5 capability means that it offers excellent wireless performance, including a Wi-Fi “Direct” mode enabling direct connection of up to 8 devices without the need to connect to a network or hotspot. Plus, as the TM-P80II AC is Qi-enabled, charging is effortless, quick and reliable.

Handles barcodes and symbols
Providing a high-quality output of 203dpi, the TM-P80IIAC can easily handle barcodes and 2D symbols.

Increases efficiency, reduces paper jams
Featuring an auto-cutter and de-curler module to ensure you get flat, cleanly-separated receipts at all times, even in the busiest of environments.

Fast, easy set-up
Because the TM-P80IIAC comes with a comprehensive “quick start” sheet, which includes QR-codes that link to video guides, set-up and configuration is simple and hassle-free - so you can be up and running almost instantly.

Major benefits for developers
Full support is provided for both ESC/POS and standard Epson Drivers, while Epson’s proven software solutions ensure that the migration of existing POS systems is near-seamless, and new development is fast and problem-free.32:["$","$L58",null,{"product":{"handle":"epson-05-years-coverplus-rtb-service-for-tm-p80-with-bluetooth-ch24906","sku":"CH24906","mpn":"CP05RTBSCD70","ean":"$undefined","title":"Epson 05 Years CoverPlus RTB service for TM-P80 with Bluetooth","brand":"Epson","brandLogo":"https://images.icecat.biz/img/brand/thumb/13_23c20be47ea244c9b5df24f88f8e99fb.jpg","categorySlug":"computer-systems","category":"Computer Systems","subCategory":"Computer Warranties","summary":"Epson 05 Years CoverPlus RTB service for TM-P80 with Bluetooth, 5 year(s), Pick-up&return","description":"05 years CoverPlus RTB Service for TM-P80 with Bluetooth

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Epson 05 Years CoverPlus RTB service for TM-P80 with Bluetooth

Product overview

Epson 05 Years CoverPlus RTB service for TM-P80 with Bluetooth

Product overview