Data Direct
Privacy Notice
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This is the Privacy Notice of Data Direct (2000) Limited (“we”, “us”, “our”). We are a company registered in the Republic of Ireland under company number 297401.
Our registered office is: 6 Fern Road Sandyford, Dublin, D18 FP98
We are committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. This Notice explains what personal data we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
We may update this Notice from time to time by publishing the latest version on our website. You should check this page periodically to ensure you are happy with any changes..
1. What This Notice Covers
This Privacy Notice explains:
What information we collect about you
How we collect it
How and why we use it
Our legal bases for processing
Who we share it with
International data transfers
How long we retain your data
Your rights
2. Contact Details
If you have questions about this Privacy Notice or how we handle your personal data, please contact:
Email: info@datadirect.ie
If we appoint a Data Protection Officer (DPO), we will update this Notice accordingly.
3. How We Collect Personal Data
We collect information from you in the following ways:
3.1 Information you provide directly
When you:
Submit an enquiry via our website, email, or phone
Place an order with us
Request a quotation
Provide delivery or installation information
Log support tickets
Provide billing or account details
Attend a meeting or consultation
Sign up to marketing communications
3.2 Information collected automatically
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Website usage and analytics data
Cookie and tracking data (only with your consent)
3.3 Information obtained from third parties
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Website usage and analytics data
Cookie and tracking data (only with your consent)
4. Types of Personal Data We Process
We may process the following categories of data:
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Name, job title, business name
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Contact details (email, phone number, address)
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Billing and invoicing information
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Delivery information
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Order history
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Support and service request details
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Technical data from devices or systems we support
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Website analytics data
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Marketing preferences
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Correspondence records
We do not intentionally collect or store special category data unless explicitly provided and required.
5. Legal Bases for Processing (Why We Use Your Data)
Under GDPR, we must identify our lawful bases for processing. We process your personal data under the following grounds:
5.1 Contractual necessity
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To enter into or perform a contract with you:
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Process orders and payments
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Source, procure, deliver, and install hardware
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Manage warranties and RMAs
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Provide technical support
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Manage your account
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5.2 Legitimate interests
For purposes necessary to operate and grow our business, such as:
Responding to enquiries
Maintaining business records
Improving products and services
Preventing fraud or misuse
Liaising with your suppliers or partners at your request
We ensure that our legitimate interests do not override your rights.
5.3 Consent
Only where you have provided clear consent, for example:
Receiving marketing communications
Use of non-essential cookies
You can withdraw consent at any time.
6. How We Use Your Personal Data
We use your data for the following purposes:
To process and fulfil orders
To source and supply hardware, software, and IT equipment
To arrange delivery or installation
To provide technical support and customer service
To manage accounts, billing, and payments
To liaise with manufacturers, distributors, and couriers
To facilitate cloud services (e.g., Microsoft 365 provisioning)
To manage warranties and returns
To improve our website, products, and services
To send marketing communications (if opted-in)
To detect and prevent fraud
To administer competitions, events, or surveys
To comply with legal obligations
