Cisco SMARTnet Total Care

Cisco® Base provides enhancement and maintenance support resources for your Cisco OS software by delivering:
-Ongoing Cisco OS software updates
-Cisco OS software technical problem resolution with 24-hour access to a global team of technical engineers, online or by telephone
-Access to Cisco OS software expertise
-Registered access to online tools
-Access to technical information and a collection of installation, troubleshooting, and service request management tools.