58:I[99006,["$4","$5","$6","$7","$4b","$4c","$4d"],"ProductDetail"] 59:Td44,Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

Advanced-level techs.
End to End case management.
Faster, first-time resolution.

Looking for a step-up for your business and your employees’ support experience?

Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users.

We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.

Free your Team to excel in innovation and productivity

IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.

What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?

Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.

Premier Support Center

Advanced technical support available 24 x 7 x 365
Dedicated phone number and no phone tree menu to navigate
Single point of contact for end to end case & escalation management
Hardware and OEM software support1

Technical Account Managers (TAMs)

Proactive relationship and escalation management
Personalized recommendations for your business
Robust quarterly reporting

VIP Treatment

No waiting in-line
Next-business-day onsite labor 2
Parts prioritization 2

You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.

That’s the Premier difference.

Interested in advanced level technical support for your Lenovo ThinkVision monitors?

We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team.

Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6.

And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.5a:T5b1,Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. SMARTnet helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service.

Features and Benefits

Cisco® SMARTnet® Service is essential to keeping your business functions available, secure, and operating at peak performance. Cisco SMARTnet offers:

- Fast support from experts: Get direct access to the Cisco Technical Assistance Center (TAC), which is staffed by thousands of Cisco professionals.
- Online self-help support:Gain access to extensive support resources 24 hours a day, 365 days a year through Cisco’s online knowledge base, communities, resources, and tools. The table below (Cisco SMARTnet Service Resources) shows the support resources available with SMARTnet.
- Ongoing OS updates and upgrades: Within your licensed feature set, you get ongoing OS support for both minor and major OS releases.
- Advance hardware replacement: The right level of hardware support helps minimize downtime.
- Smart, proactive diagnostics: Cisco Smart Call Home is an optional, embedded feature that allows you to gain critical insight and immediate alerts on core network devices to help you quickly identify and resolve issues.5b:T6f1,New devices have a mandatory warranty period of 12 months. After that, customers are required to bear the costs repair services of any damage or product replacement. This can be very expensive!

Lenovo offers the right solution for those who want more than one year of peace of mind: Depot Warranty Extensions allow you to increase the warranty length for up to 5 years, ensuring you can enjoy your devices longer and avoid unexpected costs.

Lenovo™ Depot Warranty

Fact: our technicians are the best people to take care of any problem that your device might present. And with Lenovo™ Depot Warranty, you can rest assure that they will be available for you every single time that you meet an issue that will demand technical support.

If an issue cannot be resolved by phone, Lenovo will facilitate shipping the system to a designated facility for repair, taking care of any costs involved on shipping or packaging on this process, and making sure that the device is returned to you in the shortest time possible.

Why Lenovo™?

- No one knows our products like we do. The best products deserve the best service.
- Certified Lenovo technicians use original qualified parts for the highest quality repairs.
- Our global network of regional support centers offers consistent, local-language support to customers, wherever they are.

Why Extend Your Warranty?

- Avoid unplanned expenses with maintenance and service.
- Increase the lifetime of your device, assuring the best possible technical service for it
- Guaranteed original spare parts anytime that your device needs repair.
- Hassle free shipping to and from Lenovo’s service facilities, with no extra cost involved. 32:["$","$L58",null,{"product":{"handle":"cisco-a-chan-v-ports-software-licenseupgrade-1-licenses-cg32755","sku":"CG32755","mpn":"A-CHAN-V-PORTS","ean":"$undefined","title":"Cisco A-CHAN-V-PORTS software license/upgrade 1 license(s)","brand":"Cisco","brandLogo":"https://inishop.com/img/brand/thumb/11_47ad708dcff64fc2b880fb4f2449a99e.jpg","categorySlug":"software","category":"Software","subCategory":"Software Warranties","summary":"Cisco A-CHAN-V-PORTS, 1 license(s), License","description":"Cisco A-CHAN-V-PORTS. License quantity: 1 license(s), Software type: License","price":16.36,"currency":"EUR","stock":"in_stock","stockQty":9999,"deliveryTier":"virtual","deliveryEta":"$undefined","image":"https://inishop.com/img/gallery_mediums/52f2cde43d23289775a907f8825ce94485dbcc73.jpg","gallery":["https://inishop.com/img/gallery_mediums/52f2cde43d23289775a907f8825ce94485dbcc73.jpg"],"specs":[{"label":"Software type","value":"License"},{"label":"License quantity","value":"1 license(s)"}],"bulletPoints":[],"documents":[],"customCategory":"Software, Cloud & Warranties","customCategorySlug":"software-and-cloud","customSubcategory":"Software","customSubcategorySlug":"software","tags":"$undefined"},"images":{"main":"https://inishop.com/img/gallery_mediums/52f2cde43d23289775a907f8825ce94485dbcc73.jpg","thumbnails":"$32:props:product:gallery"},"medusaVariantId":"variant_01M72EVHCKSJ8GJF4D4EYQRSF9","relatedProducts":[{"handle":"cisco-smart-net-total-care-1-licenses-1-years-ce59171","sku":"CE59171","mpn":"CON-SNT-P8GK94G6","ean":"$undefined","title":"Cisco Smart Net Total Care 1 license(s) 1 year(s)","brand":"Cisco","brandLogo":"https://inishop.com/img/brand/thumb/11_47ad708dcff64fc2b880fb4f2449a99e.jpg","categorySlug":"software","category":"Software","subCategory":"Software Warranties","summary":"Cisco Smart Net Total Care, 1 license(s), 1 year(s), 8x5","description":"Proactive support for network infrastructure

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Cisco A-CHAN-V-PORTS software license/upgrade 1 license(s)

Product overview

Cisco A-CHAN-V-PORTS software license/upgrade 1 license(s)

Product overview